Royal Mail International Services
Royal Mail have began shipping current international letters and parcels in their system. However Royal Mail is continuing to ask companies not to post international export items until further notice. As a result we have taken down these shipping options until this has been resolved. We do still offer shipping via DHL Express to these locations and have added a discount to these services until this is resolved. (23/01/2023)
Standard - Royal Mail
2 to 3 Business days
£5 (up to 2000g)
£7 (2001 - 20000g)
Express - Royal Mail
1 to 2 Business days
£6 (up to 2000g)
£8.50 (2001 - 20000g)
Royal Mail International Tracked & Signed - 3 to 10 business days
Package reference number once in network with signature required on delivery.
£14.00 flat rate (up to 2000g) if order weight exceeds this DHL Express option will be required.DHL Express - 1 to 4 days
Rest of World - Now shipping to the USA and Canada
Bespoke Frame Bags
Royal Mail Special Delivery 1pm - 1 to 3 business days
Package reference number once in network with tracking and signature required on delivery.
£11.00 flat rate (up to 2000g) if order weight exceeds this DHL Express option will be required.
Europe and Rest of World
We normally ship orders Tuesday to Saturday excluding public holidays. If a courier such as Royal Mail are experiencing industrial action this can affect services which are out of our control and cannot be liable for.
Orders placed for fabric samples will be posted via untracked letter shipping.
If you have placed an order and one more items that are preorder with a lead time to be produced we will hold your other items until these preorder items are ready and ship all together. If you require part of your order sooner please get in touch and we will help out to achieve this for you.
We cannot accept orders to PO boxes or pack stations.
Free shipping promotion is valid for UK shipping address with order value of £100 or more. This promotion cannot be used in conjunction with any other promotional discounts and excludes bespoke frame bags.
Tax and Duties
If you are ordering and the shipping destination is a valid UK address there will be UK VAT (20%) on the invoice. All prices on our website are displayed inclusive of UK VAT (20%).
Our UK VAT Number is - 403 0518 50
If you are shipping outside of the UK then VAT will be automatically deducted at checkout on your order with the invoice displaying zero VAT. You will be required to pay VAT applicable at your order shipping country rate. (if you do not know this you can contact your relevant Customs authority to find this information out)
For international customers these shipments may still be subject to local Taxes and Brokerage fees at their destination. The payment of these charges are solely the responsibility of the customer. If you do not know how much (if any) import tax or fees you may need to pay, please check with your local customs authority before completing your purchase. The process of customs clearance may introduce delays to the delivery of your order, which Straight Cut® Design has no responsibility for.
If your order is unable to be delivered or refused for any reason, and subsequently returned back to us, we reserve the right to reclaim from you any associated costs that may be charged to us. If you decide to return your item(s), please note that Taxes & Duties you have paid are non-refundable.
We are legally required to declare the full transaction value of the contents of all packages.